We are proud to be an employee ownership trust company.
Our mission is to provide Customers & Stakeholders with the most effective energy efficiency solutions, while also providing an efficient, and first-class experience.
Our team of 50+ colleagues includes a range of knowledge and expertise, across the skill sets of Project & Customer Engagement Management; Insulation & Renewables Installation Services; Marketing & Technology; Energy Efficiency Software (SAAS) Analysis Tools; all combined to deliver successful objectives for Home & Business Owners, as well as larger Stakeholder projects.
OUR APPROACH
Define the Need:
What is the Customer or Stakeholder wishing to achieve?
Define the Best Solution, Process, Challenges & Outcome:
Always Act from a Human-Centric Focus
Relationships First:
Develop Strong Customer Relationships, putting attention on meaningful listening, while developing meaningful connections, and using empathy, knowledge and understanding to achieve successful outcomes and objectives
Act Positively & Decisively:
Mean What We Say; Say What We Mean
CUSTOMER & CLIENT FOCUS
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Our Company Values
Platinum ECO Services Ltd (and its trading brand Platinum Park Home Services) is not like every other business. When you work in our Company, you become a Partner.
Becoming a Partner, brings both rewards, and responsibilities; these responsibilities include becoming a Custodian of the Business, whilst ensuring the adherence to a Code of Conduct, and a Set of Values that underpin our Business.
We believe in the following:
- Honesty
- Transparency
- Empathy
- Consideration
- Dedication
- Expertise
- Professionalism
We believe there is a better way of doing business, which is driven by nurturing each and every individual within the business while putting ourselves ‘Into the Shoes’ of our Customers and Clients. This means amongst other things, to ensure that we are not driven by quick and meaningless profits, but to establish successful relationships while delivering our services. And in turn, to take the ‘Long View’, and to nurture long-term relationships.
Insights
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We work with Home and Business Owners, Local Authorities, Managing Agents, Architects and other industry stakeholders to support all carbon reduction programs.